Powerful Functionalities

Use TSYS CounterPASSSM to process credit and debit cards, voids, returns and recurring payments.


Easy & Convenient

The user-friendly interface makes navigation quick and simple, allowing you to monitor your revenue in real time, run and download reports or void transactions anywhere, anytime.



Your business – and your clients – will be protected from fraud with real-time processing, data protections and verification code support. Credit card data is transmitted with the highest levels of encryption and security protocols, and compliance updates are seamlessly integrated into the application, with no action required by you.

TSYS CounterPASS main menu image


  • Accept credit cards via swipe
  • Accept credit cards by manually entering


  • Void recent transactions on your device
  • Email receipt to customer


  • Simple, modern and professional design
  • Intuitive transaction process

Compatible Devices


  • USB Citizen CT-S2000 Receipt

    VeriFone P900 (P002-121-00)

    Star Micronics 39448610 TSP654U (37999520)

    Star Micronics 37999590 TSP651U-24 Putty

    Star Micronics 37999600 TSP651U-24 GRY
  • Serial Port VeriFone P250 Receipt (P002-113-00.02)

    Star Micronics 39448510 TSP654D-24 Putty

Card Readers

  • USB MagTek Mini Card Reader (21040109 or 21040110)

    MagTek Mini Card Reader Dual Head (21040140 or 21040146)

    MagTek Mini MSR (21073075)

    MagTek Card Reader (21040102 or 21040101)

Pin Pads

  • USBHypercom P1320

    VeriFone 1000SE (003-190-02-WWE)
  • Serial Port Hypercom S9SC with built-in Card Reader

    VeriFone SC-5000 with built-in Card Reader (M108-43K-30-US1)

System Requirements

Recommended Requirements

  • Operating System
  • Processor
  • RAM
  • Hard Disk Space
  • Display
  • Peripheral Connections

  • Required Software

  • Internet Connection
  • Connection Speed (BPS)
  • Firewall Settings
  • Windows 7 32-bit (Home or Professional)
  • 2 GHz Pentium/AMD processor or dual core (or better)
  • 1 GB (or more)
  • 10 GB (or more)
  • 1024 x 768 pixels; High color (32-bit)
  • CD or DVD drive
    3 USB Port for Peripherals
    2 RS232 Serial Ports (9 PIN)
    Depends on peripherals selected
  • Microsoft® Internet Explorer® 8
    Mozilla® Firefox® 3.6.18
    Glu-on K3®
    Adobe® Flash® Player version 8.5.0 or higher (to access reports)
  • High Speed (Cable, DSL, T1, T3, Wireless data card)
  • 256 Kbps
  • Port 443
    Allow the sites below:

Frequently Asked Questions