Mobile Payment Acceptance
Privacy Policy

Thank you for choosing MOBILE PAYMENT ACCEPTANCE, as provided by TSYS Acquiring Solutions, L.L.C. and / or its affiliates (“TSYS,” “we,” “us,” or “our” hereinafter) to your acquiring bank and / or its affiliates (“Acquirer”), to fulfill your mobile payment application needs and related services. We recognize the importance of protecting the privacy of the information you provide to your Acquirer and to us, and we are committed to doing so. This Privacy Policy is intended to explain the collection, use, and protection of the information you provide to TSYS via its MOBILE PAYMENT ACCEPTANCE application and related services (“Services”). By downloading the MOBILE PAYMENT ACCEPTANCE application, you acknowledge that you have read and understand the following terms and conditions, have consented where necessary and appropriate to the sharing of your information and agree to be bound the current terms and conditions as well as any future modifications:

  • What information is collected and how is it used?

    When you set up an account with your Acquirer, utilize the Services, or communicate with us, your Acquirer and TSYS may collect information that you provide to each of us.  Additionally, when you utilize the Services, we may collect information regarding your experience with the Services, including the interaction of your mobile device with the Services. Collecting this information will not only help us improve the Services, but also help us protect you from unauthorized use of the Services. You acknowledge that in order to utilize the Services, you may need to enable photographic capabilities on your mobile device.

  • Will the information be shared?

    TSYS does not share the information you provide to us without your consent; however, TSYS may share your information pursuant to the following:

    • • TSYS may share your information as required by Visa, MasterCard, Discover, American Express (“Card Brands”), or applicable federal, state, or local laws or regulations;
    • • TSYS may share your information, on a need-to-know basis, with entities that are associated with the processing of your transactions, including your Acquirer, Card Brands, National Automated Clearinghouse Association, financial institutions, and any entity providing part of the Services; and
    • • TSYS may share your information with third parties if such information is anonymized and aggregated in such a way as to remove any of your personally identifying information.

  • Will the information be protected?

    TSYS will maintain a commercially reasonable level of protection of your information, at a minimum, no less than TSYS protects its own information of similar nature in order to help prevent unauthorized use, disclosure, or duplication (except as required for system back up purposes). TSYS will maintain compliance with all applicable security standards including PCI Data Security Standards and Payment Application Data Security Standards (collectively “PCI”) and all federal, state, and local laws and regulations relating to the Services.

  • Where will the information be stored?

    TSYS may, pursuant to this Privacy Policy, transfer, process, and store your information in the United States as well as in any other country that TSYS (including its affiliates or parent) operates in. By downloading the MOBILE PAYMENT ACCEPTANCE application, you consent to TSYS and your Acquirer having permission to transfer your information into countries or jurisdictions that may have differing laws regarding the collection and use of your information.

  • Do you have the ability to change the information you provide?

    You have the ability to change some of the information you provide to us, including the ability to update your account information. Additionally your mobile device may permit you to disable functions or capabilities, including but not limited to Bluetooth®, Wi-Fi, cellular data, location, tracking, or recording capabilities, and if you elect to utilize such, this may affect the functionality of the Services. 

  • Who does this Privacy Policy apply to?

    In order to utilize the Services, you must have an account with your Acquirer. Transaction and services fees apply. Additionally, the Services are intended to be used by adults only. TSYS does not knowingly solicit or collect personal information from children under the age of 13. In the event TSYS becomes aware that it has collected personal information from a child under the age of 13, TSYS will promptly delete any such information.

  • What if there are changes to this Privacy Policy?

    We reserve the right to update this Privacy Policy from time to time as we see fit. The most updated version of this Privacy Policy will be accessible via the MOBILE PAYMENT ACCEPTANCE application. We will indicate at the bottom of the page the date when this Privacy Policy was most recently updated.  Your continued use of the MOBILE PAYMENT ACCEPTANCE application subsequent to any changes to this Privacy Policy shall constitute your acceptance of any changes.

  • Questions?

    If you have any questions about this Privacy Policy, please contact us via email at acq-legal@tsys.com or via a letter with the following address:

    8320 South Hardy Drive
    Tempe, AZ 85284
    Attn: Legal Department